Handbook » Section 504

Section 504

Section 504 of the Rehabilitation Act/Title II, Americans with Disabilities Act


Section 504 and Title II (ADA) Grievance Procedure:

OVCA has adopted an internal grievance procedure providing for prompt and equitable resolution of complaints alleging any action prohibited by Section 504 of the Rehabilitation Act of 1973, as amended, and the Americans with Disabilities Act of 1990 (ADA). Section 504 and the ADA prohibit discrimination on the basis of disability in any program or activity receiving Federal financial assistance.

  1. Grievances must be submitted to the ADA/504 Coordinator within 60 days of the date the person filing the grievance becomes aware of the alleged discriminatory action.
  2. A complaint can be be submitted in writing, over the phone, or other mode of communication. The complaint must include the name and address of the person filing it. The complaint must state the problem or action alleged to be discriminatory and the remedy or relief sought.
  3. The ADA/504 Coordinator (or designee) shall conduct an investigation of the complaint. This investigation may be informal, but it must be thorough, affording all interested persons an opportunity to submit evidence relevant to the complaint.
  4. The ADA/504 Coordinator will maintain the files and records relating to the complaints filed.
  5. The ADA/504 Coordinator (or designee) will issue a written decision on the grievance no later than 30 days after its filing.
  6. The person filing the grievance may appeal the decision of the ADA/504 Coordinator by writing to the Head of School within 15 days of receiving the ADA/504 Coordinators decision. The Head of School shall issue a written decision in response to the appeal no later than 30 days after its filing.
  7. The availability and use of this grievance procedure does not prevent a person from filing a complaint of discrimination on the basis of disability with the US Department of Education, Office for Civil Rights by calling 1.800.421.3481
  8. To the extent possible, confidentiality will be maintained throughout the investigation of a complaint of unlawful discrimination or harassment.


This information is from the Board-approved OVCA Handbook for SY 2021-2022, revised September 2021.